Comparison
Plumber Secretary vs Jobber Receptionist
Add-on for shops already using Jobber FSM.
| Feature | Plumber Secretary | Jobber Receptionist |
|---|---|---|
| Built specifically for plumbers | ||
| Emergency keyword routing to your cell | ||
| Google Calendar booking | ||
| SMS summary within 30 seconds | ||
| English + Spanish caller handling | ||
| Pricing model | Flat monthly | bundled with FSM |
| Calls / minutes included | 150 – unlimited | tied to tier |
| Setup time | Under 10 minutes | 60 minutes |
Where Jobber Receptionist falls short.
- You must be on Jobber to use it.
- Call volume caps force you onto higher Jobber tiers.
- Not a standalone product — cancel Jobber, lose the receptionist.
Where Jobber Receptionist does well.
- Tight integration with Jobber scheduling.
- Familiar UI if you already run Jobber.
Our verdict.
Good if you are already deep inside Jobber. A hard no if you want Google Calendar or plan to leave Jobber some day.
If you run a Southern California plumbing shop — one truck or twenty — the shape of your problem is the same. You miss calls when you're under a sink. You need someone who picks up every time, books the right jobs into Google Calendar, and hands you a burst-pipe call at 2 AM without dropping it. That's what we built.
Jobber Receptionist is not plumbing-specific, which means it lacks the emergency flow plumbers need and treats you like every other service business. We don't. Our default prompts, keywords, transfer logic, and SMS summaries are tuned for plumbing. A slab leak sounds different to us than to Jobber Receptionist.
Then there's pricing. Per-minute billing is a trap — a single busy weekend can double your invoice. We flat-price on purpose. $79, $179, or $349 a month, pick one, done. The Small Shop plan at $179 covers most 2-5 truck shops in LA, OC, and San Diego without ever running a calculator.
Setup is the last piece. If you can't go live in 10 minutes, you'll never go live. Our questionnaire takes 6 minutes. Carrier forwarding takes 30 seconds. Jobber Receptionist setup runs 60 minutes on average. You do that math.
Bottom line: the plumbers we talk to don't want another SaaS platform. They want a receptionist who shows up on time, remembers the address, and calls them when it matters. That's the whole pitch. Try her for 7 days, free, no card.
Call her right now:
+1 (213) 555-0100 Tap to callPretend you have a leak. She'll book you in 30 seconds.